Terms & Conditions

1. Introduction

Welcome to bos138, an internationally licensed online betting platform serving the Indonesia market. These Terms and Conditions (the "Terms," "Agreement," or "T&C") govern your access to and use of all services provided by bos138, including but not limited to sports betting, live casino games, slot games, togel (Indonesia's traditional numbers lottery), sabung ayam (traditional cockfighting), crash games, table games, and any other wagering products offered on our platform now or in the future.

bos138 operates under an international gaming license and is headquartered offshore. The platform is not registered with or approved by any Indonesian government body. All operations are conducted in full compliance with the laws of our licensing jurisdiction. Users are solely responsible for ensuring that their use of bos138 complies with applicable laws in their place of residence.

The Company reserves the right to amend, modify, or update these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting to this page, with the "Last Updated" date revised accordingly. It is your responsibility to review this Agreement periodically. Continued use of the bos138 platform following any changes constitutes acceptance of those changes.

2. Definitions

For the purposes of this Agreement, the following terms shall have the meanings set forth below:

• "Account" means the personal betting account registered by a User on the bos138 platform, identified by a unique username and password.
• "Bet" or "Wager" means any stake placed by a User on a game, sporting event, or other wagering product offered by bos138, denominated in Indonesian Rupiah (IDR).
• "Bonus" means any promotional credit, free bet, cashback, or other incentive awarded to a User by bos138, subject to specific terms and wagering requirements as set forth in the applicable promotion.
• "Deposit" means any transfer of funds from a User to their bos138 Account via an approved payment method.
• "KYC" (Know Your Customer) means the identity verification process whereby Users must submit proof of identity, age, and residence as requested by bos138 to comply with anti-money laundering (AML) and responsible gaming regulations.
• "Platform" means the bos138 website, mobile site, and any associated software, applications, or interfaces through which the Company's services are accessed.
• "Withdrawal" means any transfer of funds from a User's bos138 Account balance to an external payment method nominated by the User.

3. Eligibility

To register an Account and use the bos138 platform, you must meet all of the following eligibility requirements:

1. Age Restriction: You must be at least 21 years of age at the time of Account registration. bos138 strictly enforces this minimum age requirement in accordance with Indonesian legal norms and international responsible gaming standards. The Company reserves the right to request proof of age at any time. Accounts found to belong to individuals under the age of 21 will be immediately closed, and all funds (including deposits and winnings) will be confiscated and donated to a registered gambling harm prevention charity.
2. Legal Capacity: You must possess the legal capacity to enter into a binding contract under the laws of your jurisdiction. If you are acting on behalf of a legal entity, you must have the authority to bind that entity to this Agreement.
3. Geographic Restriction: You must be a resident of or physically located in Indonesia at the time of Account registration and each subsequent login. Users attempting to access bos138 from jurisdictions where online gambling is explicitly prohibited by local law may have their Accounts suspended or terminated.
4. Single Account Rule: You may register and maintain only one (1) Account with bos138. Registration of multiple Accounts by the same individual (detected via matching personal information, payment methods, IP addresses, device fingerprints, or other technical identifiers) is strictly prohibited and constitutes fraud. The Company reserves the right to close duplicate Accounts, void all associated bets, and confiscate any balances.
5. No Prohibited Persons: You must not be an employee, contractor, affiliate, or immediate family member of any employee of bos138 or its affiliated companies, game providers, or payment processors. You must not be a resident of or located in any jurisdiction designated by bos138 as restricted, nor listed on any sanctions list maintained by the United Nations, European Union, United States, or other international bodies.

4. Account Registration and Security

4.1 Registration Process

To create an Account, you must complete the online registration form on the bos138 platform and provide accurate, current, and complete information including your full legal name, date of birth, residential address, email address, and mobile phone number. All information provided must match official identity documents (e.g., Indonesian National Identity Card (KTP), passport, driving license). Submission of false, misleading, or fraudulent information is grounds for immediate Account closure and forfeiture of funds.

4.2 Account Security

You are solely responsible for maintaining the confidentiality of your Account credentials (username and password). You must not share your login details with any third party. You agree to notify bos138 immediately if you become aware of any unauthorized access to or use of your Account. The Company shall not be liable for any loss or damage arising from your failure to protect your Account credentials.

bos138 strongly recommends enabling two-factor authentication (2FA) for enhanced Account security. This optional feature is available in your Account settings and provides an additional layer of protection against unauthorized access.

4.3 Identity Verification (KYC)

bos138 operates a mandatory Know Your Customer (KYC) verification process in accordance with international anti-money laundering (AML) and counter-terrorism financing (CTF) regulations. The Company reserves the right to request identity verification documents at any time, including but not limited to:

• Proof of Identity: Government-issued photo ID (KTP, passport, driving license)
• Proof of Address: Utility bill, bank statement, or government correspondence dated within the last 3 months
• Proof of Payment Method: Bank account statement or screenshot of e-wallet account showing name and account number

Failure to provide requested KYC documents within 30 days may result in Account suspension and withholding of withdrawals until verification is complete. All documents submitted must be clear, legible, and show all four corners of the document. The Company may reject low-quality, cropped, or digitally altered documents.

5. Deposits and Withdrawals

5.1 Approved Payment Methods

bos138 accepts deposits and processes withdrawals via the following Indonesian payment channels: Bank transfers (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, Bank Syariah Indonesia / BSI) and e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja). All transactions are processed exclusively in Indonesian Rupiah (IDR). The Company does not support international wire transfers, credit/debit card payments, or cryptocurrency deposits at this time.

5.2 Deposit Limits and Processing

The minimum deposit amount is Rp 20,000 (e-wallets) or Rp 50,000 (bank transfers). Maximum deposit limits vary by payment method and VIP tier — refer to the payment methods table on the homepage for current limits. Deposits are typically credited to your Account instantly upon confirmation of payment. In rare cases where manual verification is required, processing may take up to 2 hours during WIB business hours (07:00–23:00 WIB, Monday to Sunday).

5.3 Withdrawal Policy

Withdrawals may only be processed to a payment method registered in your own name. Third-party withdrawals are strictly prohibited. The Company reserves the right to request additional verification documents before processing any withdrawal, particularly for first-time withdrawals, large amounts (over Rp 50,000,000), or where suspicious activity is detected.

Standard withdrawal processing times are 15–60 minutes for BCA, BRI, OVO, DANA, and GoPay during WIB business hours. Other payment methods may take 1–6 hours. Withdrawals requested outside of Indonesian banking hours or on public holidays may experience delays. bos138 does not charge any processing fees on withdrawals; however, your bank or e-wallet provider may apply their own transfer fees.

5.4 Anti-Money Laundering (AML) Requirements

To comply with international AML regulations, all deposited funds must be wagered at least one (1) time (1x rollover requirement) before a withdrawal can be processed. For example, if you deposit Rp 1,000,000, you must place bets totaling at least Rp 1,000,000 before you can withdraw any portion of that deposit plus associated winnings. Deposits withdrawn without meeting the minimum rollover requirement may be subject to a 10% administrative fee.

The Company reserves the right to conduct enhanced due diligence (EDD) on Accounts exhibiting patterns consistent with money laundering, such as frequent large deposits and immediate withdrawals with minimal wagering activity. Accounts under AML investigation may have withdrawals temporarily suspended pending completion of the investigation.

6. Bonuses and Promotions

6.1 General Bonus Terms

bos138 offers various bonuses and promotions including welcome bonuses, deposit match bonuses, cashback offers, free bets, loyalty rewards, and VIP-tier benefits. All bonuses are subject to specific terms and conditions as published in the applicable promotion's official rules. By claiming any bonus, you agree to be bound by those terms.

Unless otherwise stated, all bonuses carry a wagering requirement (also known as rollover or playthrough requirement) that must be met before any bonus funds or winnings derived from bonus funds can be withdrawn. Wagering requirements are expressed as a multiple (e.g., 10x, 20x, 30x) of the bonus amount or the combined deposit plus bonus amount, depending on the promotion. For example, a Rp 1,000,000 bonus with a 20x wagering requirement means you must place Rp 20,000,000 in valid bets before withdrawal is permitted.

6.2 Bonus Eligibility and Restrictions

Bonuses are available to eligible Users only and may be restricted by Account status, geographic location, payment method, or previous promotional participation. Users found to be abusing bonuses (e.g., by creating multiple Accounts to claim the same offer repeatedly, coordinated betting with other players, or exploiting technical glitches) will have all bonuses voided, associated winnings confiscated, and Accounts permanently closed.

Certain game categories may contribute at reduced rates (or not at all) toward bonus wagering requirements. Typically, slots contribute 100%, live casino and table games contribute 10–20%, and sports betting contributes 100% on pre-match markets and 50% on live in-play markets. Check the specific promotion terms for full contribution details.

6.3 Bonus Cancellation and Expiry

The Company reserves the right to cancel, modify, or discontinue any bonus or promotion at any time without prior notice. Active bonuses may expire if wagering requirements are not met within the specified validity period (typically 7–30 days from the date of bonus credit). Expired bonuses and any associated winnings will be removed from your Account balance automatically.

7. Betting Rules and Game-Specific Terms

7.1 General Betting Rules

All bets placed on the bos138 platform are final and cannot be cancelled, amended, or reversed once confirmed. It is your sole responsibility to ensure the accuracy of your bet selections, stake amounts, and odds before confirming each wager. The Company shall not be liable for user errors including but not limited to incorrect bet placement, accidental stake amounts, or misunderstood market rules.

Minimum and maximum bet limits vary by game category, market type, and Account VIP status. The Platform will display applicable limits at the time of bet placement. bos138 reserves the right to refuse or limit any bet at its sole discretion, particularly where the Company suspects fraudulent activity, technical exploitation, or violation of these Terms.

7.2 Sports Betting Rules

All sports betting markets are subject to the official result as declared by the relevant governing body (e.g., FIFA for international football, BRI Liga 1 for Indonesian domestic league matches, EPL for English Premier League). In the event of a match postponement, cancellation, or abandonment, bets will be settled according to bos138's sports-specific rules as published in the sportsbook help section. Generally, bets on abandoned matches are voided and stakes refunded unless the match is resumed and completed within 48 hours.

Asian handicap, over/under, and other specialized football markets follow standard industry settlement rules. Any disputes regarding sports betting outcomes will be resolved by referring to official match statistics from recognized data providers such as Opta Sports or the relevant league's official website.

7.3 Live Casino and RNG Games

Live casino games streamed from Evolution Gaming, Ezugi, and other certified providers are subject to the rules published by each game provider. The live dealer's decision is final in all cases. In the event of a technical disconnection during a live casino game, the hand or round will be completed according to the provider's disconnection policy, and the result will be applied to your Account once the connection is restored.

All RNG (Random Number Generator) slot games, table games, and crash games offered on bos138 are certified for fairness by independent testing laboratories. Game outcomes are determined by a cryptographically secure RNG and cannot be predicted or manipulated. The theoretical Return to Player (RTP) percentage for each game is displayed in the game information panel.

7.4 Togel and Sabung Ayam Specific Rules

Togel (Indonesia's traditional numbers lottery) markets on bos138 follow standard 2D, 3D, and 4D draw formats with results sourced from official or licensed draw operators. Draw times and payout structures are published in the togel section of the Platform. In the rare event of a cancelled or voided draw, all bets will be refunded at the original stake.

Sabung ayam (traditional cockfighting) livestreamed on bos138 follows the standard Meron (favorite) vs Wala (underdog) betting structure. Results are determined by the official arena referee's declaration. Bets on cancelled fights or technical no-contests will be voided and stakes returned.

8. Prohibited Activities

The following activities are strictly prohibited on the bos138 platform. Engaging in any prohibited activity may result in immediate Account suspension, forfeiture of funds, and permanent ban from the Platform:

• Fraud and Misrepresentation: Providing false information during Account registration or KYC verification, using stolen or third-party payment methods, creating multiple Accounts to exploit bonuses, or any other form of fraudulent activity.
• Collusion and Syndicate Betting: Coordinating bets with other players to guarantee profits (e.g., covering all outcomes of a market), sharing Account information, or participating in organized betting syndicates designed to exploit the Platform.
• Bonus Abuse: Systematic exploitation of bonus terms through low-risk betting strategies (e.g., betting on all outcomes of a roulette spin, arbitrage betting across multiple platforms), creating duplicate Accounts to claim the same bonus multiple times, or using automated software to clear wagering requirements.
• Technical Exploitation: Using bots, scripts, or automated betting software; exploiting software bugs, glitches, or calculation errors for financial gain; engaging in denial-of-service attacks or other malicious technical activities; or reverse-engineering any part of the Platform's software.
• Money Laundering: Using the Platform to transfer, conceal, or disguise the proceeds of criminal activity; depositing and withdrawing funds with minimal or no genuine wagering activity; or any conduct that violates international AML/CTF regulations.
• Underage Gambling: Allowing any person under 21 years of age to access or use your Account, or registering an Account using false date-of-birth information.
• Prohibited Jurisdiction Access: Accessing the Platform from a jurisdiction where online gambling is explicitly illegal, or using VPN, proxy, or other geo-spoofing tools to circumvent geographic restrictions.

9. Limitations of Liability and Disclaimers

9.1 Service Availability

bos138 strives to provide continuous, uninterrupted service; however, the Company does not guarantee that the Platform will be available at all times. Scheduled maintenance, technical failures, network issues, force majeure events (including natural disasters, civil unrest, strikes, or acts of government), and third-party service disruptions may result in temporary service outages. The Company shall not be liable for any losses incurred by Users during such outages.

9.2 Limitation of Liability

To the maximum extent permitted by law, bos138 and its officers, directors, employees, affiliates, licensors, and service providers shall not be liable for any indirect, incidental, consequential, punitive, or special damages (including but not limited to loss of profits, loss of data, loss of goodwill, or business interruption) arising out of or in connection with your use of the Platform, whether based on contract, tort, negligence, strict liability, or any other legal theory, even if the Company has been advised of the possibility of such damages.

In no event shall the Company's total aggregate liability to any User exceed the total amount deposited by that User into their Account during the 90-day period immediately preceding the event giving rise to the claim.

9.3 No Warranty

The Platform and all services are provided "as is" and "as available" without any warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. bos138 does not warrant that the Platform will meet your requirements, that the service will be uninterrupted, timely, secure, or error-free, or that any defects will be corrected.

9.4 Third-Party Game Providers

Games on the bos138 platform are provided by third-party studios including Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, PG Soft, Ezugi, and others. The Company acts solely as an intermediary and is not responsible for any errors, bugs, or malfunctions in third-party game software. Disputes regarding game outcomes must be resolved in accordance with the applicable game provider's published rules and the Company's general dispute resolution procedure.

10. Account Termination and Suspension

10.1 Voluntary Account Closure

You may request voluntary closure of your Account at any time by contacting bos138 customer support via live chat or email. Upon receipt of your request, the Company will process the closure within 48 hours. Any remaining balance in your Account will be returned to your registered payment method after deduction of any applicable fees or pending wagering requirements. Self-exclusion for responsible gaming purposes is covered separately in our Responsible Gaming Policy.

10.2 Company-Initiated Termination

bos138 reserves the right to suspend, restrict, or permanently close any Account at its sole discretion, without prior notice, in the following circumstances:

• Breach of any provision of these Terms and Conditions
• Suspected or confirmed fraudulent activity, money laundering, or other criminal conduct
• Failure to complete KYC verification within the requested timeframe
• Detection of duplicate or multi-accounting
• Abusive, threatening, or inappropriate conduct toward Company staff or other Users
• Use of the Platform from a prohibited jurisdiction
• Prolonged Account inactivity (no login or wagering activity for 12+ consecutive months may result in dormancy fees or Account closure)

In the event of Company-initiated termination for breach of Terms, the Company reserves the right to confiscate any or all funds in the Account, including deposits, winnings, and bonus balances. The User will be notified of the termination via email to the address registered on the Account.

10.3 Effect of Termination

Upon termination of your Account (whether voluntary or Company-initiated), all rights granted to you under this Agreement immediately cease. You must not attempt to register a new Account with bos138 without express written permission from the Company. Any attempt to circumvent a termination or ban by creating a new Account under a different identity will be considered fraud and may result in legal action.

11. Governing Law and Dispute Resolution

11.1 Governing Law

These Terms and Conditions and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the jurisdiction in which bos138 holds its international gaming license. To the extent permitted by law, both parties agree to submit to the exclusive jurisdiction of the courts of that jurisdiction.

11.2 Dispute Resolution Procedure

If you have a complaint or dispute regarding any aspect of the bos138 platform, you must first attempt to resolve the matter by contacting our customer support team via live chat or email ([email protected]). The support team will investigate your complaint and provide a response within 5 business days.

If the matter remains unresolved to your satisfaction, you may escalate the complaint to bos138's senior management by submitting a formal written complaint via email, clearly stating the nature of the dispute, your Account username, and any supporting evidence. Senior management will review the escalated complaint and provide a final decision within 15 business days.

11.3 Independent Dispute Resolution

If your dispute remains unresolved after exhausting the Company's internal complaint procedure, you may refer the matter to the independent Alternative Dispute Resolution (ADR) service designated by our licensing authority. Contact details for the relevant ADR service are available upon request from customer support. The decision of the ADR service shall be binding on both parties.

12. Contact Information

For questions, concerns, or formal notices regarding these Terms and Conditions, please contact bos138 using the following channels:

• 24/7 Live Chat: Available directly on the Platform after logging into your Account
• Email Support: [email protected] (monitored 24/7; responses typically within 2–6 hours)
• WhatsApp Support: +62 811 0138 888 (WIB business hours: 07:00–23:00 daily)

All formal legal notices must be submitted in writing to the Company's registered email address: [email protected]. Notices sent via this channel will be acknowledged within 3 business days.

Last Updated: January 1, 2026
Document Version: 2026.01